Frequently Asked Questions
Everything you need to know about your Milkshake beauty experience.
Are Milkshake products cruelty-free?
Absolutely. We believe in beauty without compromise. All of our products are 100% cruelty-free and we never test on animals at any stage of production.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to follow its journey to your doorstep.
What is your return policy?
We want you to love your glow. If you are not completely satisfied, you can return unopened products within 30 days of purchase for a full refund or exchange.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
Are your ingredients safe for sensitive skin?
Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend checking the full ingredient list on the product page and performing a patch test before full application.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.